Welcome to Honor!

We know. This looks like a lot of tasks. But don't worry. Honor is here to help you through them.

(415) 300-1347

As you read through these checklist items, scroll down for further information and guidance on each task.
Click here to explore a visual reference of your Honor Care Pro onboarding journey.

Care Pro Onboarding Tasks

Complete Now

Before In-Person Appointment

At Your In-Person Appointment

  • Bring your I-9 documents
  • 10-panel drug test (mouth swab)
  • Headshot photo captured (if not uploaded)
  • Complete orientation
  • Ask questions to the onsite support team

Almost done!

  • Required web-based training (LearnUpon)
  • Finalize any specific regional compliance paperwork (when necessary)
  • Learn more about Honor benefits

More information

You will be paid by Honor for your time completing the onboarding activities at a rate of 1.5 times your current base wage, as long as you complete the Onboarding Paperwork in full. This process will take approximately 7.5 hours, spread out over 2-3 weeks, but please let us know if these activities take longer to complete. Please be sure to get started now and plan for this activity to prevent disruption in your transition to Honor as your employer.

Please read through the Care Pro job description to review the physical requirements of being an Honor Care Pro, and keep a copy for yourself. If you have questions related to reasonable accommodations, please email Care Pro Human Resources at careproHR@joinhonor.com.

All Honor Care Pros are required to complete an orientation in full. You will find the booking form in the Honor Welcome email sent to you.

You should have received an email from Checkr with details on how to complete your background check.

You will receive several emails from both Paylocity and HelloSign that will help you begin your onboarding process. Please make sure you read each email carefully and set up your access to our onboarding system in Paylocity. The email from HelloSign will include a link to additional onboarding paperwork including your official offer letter. Please be sure to have your driver’s license and bank information ready (if you would like to be paid by direct deposit). You will also be asked to upload I9 identification forms.

I-9 Form and Verification Documents

As part of your onboarding paperwork, you will complete a new I-9 form. During this process, you will be prompted to upload your I-9 verification documents (acceptable documents).

Headshot Photo

The onboarding team will contact you to upload a headshot. This will be used for your profile in the Care Pro App and what your clients will see! If you’re unable to upload your photo during the onboarding paperwork, it will be captured at your in-person appointment.

    • Face the camera directly - head and shoulders only
    • Smile and ensure your head is not tilted (no sunglasses)
    • Background - plain and well lit with no glare and in focus.
    • Do not submit photos of a photo or use photo filters
    • Follow dress code on shirt (no graphics / logos)

All employees are asked to provide a current picture ID (either a driver’s license or state ID). If you plan to drive your clients, please provide a current auto insurance card. Please ensure your name is listed on the document, before sending us a copy. To upload a copy of your documents securely, click on the link above in the checklist labeled “Submit Driver’s License or ID and Auto Insurance.” If you are a non-driver, an Honor representative may reach out for you to complete one additional form.

All Honor Care Pros are required to complete a pre-employment 10-panel saliva drug test. This test will be conducted by an Honor employee or representative at your in-person appointment. If you have non-negative screening results (positive or inconclusive), you will be given the opportunity to test at a laboratory via urine test within a time parameter established by Honor.

On this form, tell us about your experience transferring clients. Click on the link above in the checklist labeled “Transfer Skills Assessment” to submit your answers.

Click on the link above in the checklist labeled “TB Questionnaire” to answer a few questions for us. If you do not wish to complete this form, please notify Honor so we can order you a TB test.

This is approximately 3-hours of web-based training. If you need to pause, complete the module you are working on first before exiting the LearnUpon system. You are finished once you complete the Final Exam. You have been emailed login information. When logging in to the system, you will be prompted for your USERNAME and PASSWORD. Enter your personal email address for your USERNAME. Enter honor2022 for the PASSWORD.

If you are currently eligible for health benefits under your Home Instead plan, you will be eligible for benefits with Honor on the first of the month following the franchise go-live date. You will receive benefits enrollment instructions after you complete onboarding steps.

Still have questions?

Call us at: 415-300-1347