Care Pros off to an outstanding start in 2022
There’s not been a dull moment as the U.S. kicked off 2022 with an aggressive new Covid variant on the loose. Thankfully, Omicron appears to have peaked here. We’re relieved that the vaccines and boosters have kept so many people out of hospitals because there truly is no place like home. In this extra challenging health landscape, we’re extra grateful for our Care Pros. They’ve really stepped up to make sure our clients have received the high quality care they need and deserve.
As usual, it was hard to single out just one Outstanding Care Pro from each market. To do this, Client Managers and Care Pro Relationship Managers look at each Care Pro’s record of dependability, consistency, and positive visit reports, as well as stories of Care Pros going above and beyond our already high standards. The 19 Care Pros who were ultimately chosen this month also stand out for living the Honor Values:
- Care Starts with Connection
- Great Solutions Demand Empathy
- When You Grow, We Grow
- Our Differences Propel Us
We’re grateful to work for and alongside these wonderful people.
Arizona Outstanding Care Pros
Phoenix Grace Adegbenro Grace is a perfect example of what quality care looks like. She is fearless, divine, gentle, caring, and generous. Grace goes above and beyond for her clients to make sure they’re comfortable throughout each visit. She’s willing to step up to the plate whenever needed. And she has a very nurturing touch that she gives to every client she visits. I’m so grateful to have her on my team. Her communication, passion, and flexibility are so appreciated. I always enjoy our conversations. She is truly amazing. Thank you for all of your hard work every day, Grace. It does not go unnoticed. We love you here at Honor! — Sonya M., Care Pro Relationship Manager
Tuscon Doretta Elliott Doretta is the epitome of an amazing Care Pro! She consistently goes above and beyond, is very communicative, helps with any client with zero hesitation, is extremely reliable, and truly cares so much about every client she works with. She works short shifts, extra-long shifts, shifts near and far. You name it, she’ll work it. Doretta is the Care Pro you wish could train all of your Care Pros. I’m so grateful for her passion, flexibility, and positive energy. If you ever catch her voicemail, it will put the biggest smile on your face and brighten your day. Thank you, Doretta. We love you! — Vanessa L., Client Manager
California Outstanding Care Pros
Los Angeles Cristina San Pedro Cristina is an amazing Care Pro! She’s always willing to help out when she can and goes over and beyond to make sure that the client gets the care they need. Cristina is extremely reliable and always on time. Clients consistently give her positive feed-back and always look forward to her coming back. Cristina has been with Honor for 5 years and we are lucky to have her with us. — Rachel R., Client Manager
Monterey Bay Cecilia Valdez Antuna Cecilia is an absolutely wonderful Care Professional! Her performance record with us is impeccable. She goes above and beyond to be dependable, and provide reliability and consistency to her clients, one of whom she visited over 500 times over the last couple of years. Cecilia receives only positive reviews from clients and is loved by their families. Thank you for all of your hard work, Cecilia. We appreciate all that you do!
— Kelsie T., Market Associate
Orange County Efleda Melton Efleda has been with Honor for 3 years and in that time has been an amazing Care Pro. Not only does she make sure that her clients are well taken care of, but she also builds a bond with them and becomes their friend. We’re so grateful to have her on our team. — Carrie D., Care Pro Relationship Manager
Sacramento This Care Pro wishes to remain anonymous This Care Pro is a wonderful care professional who is always eager and willing to help where she can. She has an outstanding performance record with us, is incredibly reliable, and provides consistency to 3 different clients. Our Care Pro Mentor assessed her in January and had glowing reviews around her adherence to our policies and engagement with our clients. We are happy to have her on the Honor team! — Christal B., Care Pro Relationship Manager
San Diego Irma Oceguera Irma is a very sweet, kind, and loving Care Pro. Her client loves her like a daughter and says he would not know what to do without her. Irma is flexible to accommodate her client’s needs. She has gone above and beyond for him and for us whenever we’ve asked anything of her. Irma and her client epitomize what we strive for in all of our client/Care Pro relationships. — Gina M., Care Pro Relationship Manager
San Francisco - East Bay Amelia Torres Amelia has been an amazing Care Pro with Honor and more importantly with her client who recently passed away. His family has expressed immense gratitude for her dedication and compassion, calling her a pillar of strength for their father over the years. Amelia goes above and beyond to provide exceptional care, day in and day out and we are truly grateful for the impact she has had on the lives of our clients. She is a gifted Care Pro with a caring heart and we are so thankful to have her on our team. — Shannon L., Care Pro Relationship Manager
San Francisco - South Bay Lisa Crandall Lisa has proven to be a reliable Care Pro who truly cares for each client she visits. We continuously receive positive feedback about her from clients and families. Lisa is talented at connecting with clients on a personal level. She is communicative and flexible, always willing to visit a client in need. We are lucky and happy to have her on the Honor team! — Alyson U., Care Pro Relationship Manager
Santa Barbara/Ventura Nathalie Pluma Nathalie is a truly incredible Care Professional! She goes out of her way for her clients and is always willing to go the extra mile when a client is in need. She is very reliable, professional, and goes above and beyond for her clients at every visit. Nathalie is kind, caring, and a pleasure to work with. She is so valued here at Honor. — Sarah B., Client Manager
Sonoma/Santa Rosa Hien "Theresa" Pham Theresa is hard working and dependable, with an outstanding performance record. She’s extremely reliable, leaves detailed notes for families, and is always willing to assist on extra visits for her clients whenever she can. She leads with compassion, quickly bonding with clients to create trusted relationships. Theresa embodies what we strive for when caring for our clients and is truly an amazing Care Pro that we are grateful to have on our team! — Shannon L., CPRM
Florida Outstanding Care Pro
South Florida Icylin Campbell Our Florida team calls Icylin "our queen" because she is truly royalty. Her relationships with her long-time clients are rare and special. Icylin goes above and beyond for her clients and builds important bonds with them. She has such a pure heart and sweet soul. She even ends our conversations by saying, "Love you girl, take care." I am so extremely happy to recognize Icylin this month for all of her hard work and dedication! — Krystal T., Care Pro Relationship Manager
Illinois Outstanding Care Pro
Chicago Mary Finn Mary is an amazing Care Pro. She’s attentive, caring, compassionate, understanding and always goes above and beyond for us and her clients. Mary transitioned to Honor with All Trust Home Care just last fall after 9 years of service. She’s a true team player, willing to take short shifts with no complaints. Mary always has a smile on her face, even through these challenging times. She is one of a kind and a pleasure to work with. We love you, Mary! — Angie C, Care Pro Relationship Manager
Michigan Outstanding Care Pro
Detroit Angela Harwood Angie is a rockstar who cares so much for her client. She has proven to be extremely reliable and always thinks of what’s best for our clients. We’re thankful that she’s always willing to help out, especially this past month which was very challenging. Thank you, Angie! — Kayla G., Care Pro Relationship Manager
Missouri Outstanding Care Pro
St. Louis This Care Pro wishes to remain anonymous This Care Pro is attentive, compassionate, warm, and always a pleasure to work with. We are lucky to have her and I am very happy to recognize her this month for all of her hard work and dedication. — Eric S., Regional Client Manager
Nebraska Outstanding Care Pro
Omaha Augusta Rush Augusta has been long deserving of recognition as a top notch Care Pro. She has been such a dependable Care Professional since joining Home Instead, and continues that spirit through the transition to the Honor platform. When we’re looking for last minute help for a client, we know we can count on Augusta. She’s our Queen of Last Minute Fill-ins! Augusta provides consistency, reliability, experience, and a warm smile to every client she encounters. She just recently helped pick up not one, but two fill-in visits over the weekend when inclement weather was forecasted. She committed to the visits and ensured she had safe transport. Our clients can always count on Augusta. — Lydia B., Care Pro Relationship Manager
New Mexico Outstanding Care Pro
Albuquerque Patricia Torres Patricia is one-of-a-kind. She’s kind, compassionate, and helpful to her clients, as well as to everyone she touches on the care team. Her clients absolutely love her! She’s a favorite among all and they always ask for her to come back. Patricia is reliable and always jumps in to help when she can. She’s irreplaceable and we're better because she is on the team. We love you Patty! Thank you for being you. — Terri K., Client Manager
Texas Outstanding Care Pros
Dallas Sharon Gadison Sharon goes above and beyond, day in and day out. She is a yes woman who is driven to ensure her client's satisfaction and that they are receiving the care that they truly need. She is appreciated by all of the families that she serves. Thank you Sharon! — Hilary A., Client Manager
San Antonio Leeanna Lopez Leeanna is a hard-working, dependable and compassionate Care Pro. She steps up in times of need and is willing to go above and beyond to provide exceptional care. She continuously receives positive feedback from her clients and families, and quickly becomes a favorite Care Pro. Leeanna is a kind, warm, natural caregiver who instantly puts her clients at ease. Plus she's a great communicator! We’re lucky and happy to have her on the Honor team. — Katy B., Client Manager
January’s Outstanding Care Pros have set the bar high for 2022. We deeply appreciate your dedication to your profession, your clients, and everyone on your Care Team.
If you're interested in a career as an Honor Care Pro, you can learn more here.